There are many different ways you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by using Neriven, we can make those services even better – to showmore relevant search results and ads, to help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how weÕre using information and the ways in which you can protect your privacy.
á What information we collect and why we collect it.
á How we use that information.
á The choices we offer, including how to access and update information.
WeÕve tried to keep it as simple as possible, but if youÕre not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to Neriven so whether you are new to Neriven or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us.
Information we collect
We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which application do you use, ads youÕll find most useful.
We collect information in the following ways:
á Information we get from your use of our services. We collect information about the services that you use and how you use them, like when you are on YouTube, visit a website that uses our advertising services, or view and interact with our ads and content. This information includes:
o Device information
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).Neriven may associate your device identifiers or others informations with your personal informations.
o Log information
When you use our services or view content provided by Neriven, we automatically collect and store certain information in server logs. This includes:
¤ details of how you used our service, such as your search queries.
¤ telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
¤ Internet protocol address.
¤ device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
¤ cookies that may uniquely identify your browser.
o Location information
When you use Neriven services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide with information on nearby devices, Wi-Fi access points and cell towers.
o Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Neriven when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
o Local storage
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
o Cookies and similar technologies
We and our partners use various technologies to collect and store information when you visit a Neriven service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or Neriven features that may appear on other sites.
Information we collect when you download Neriven, in addition to information we obtain about you from partners, may be associated with your account. When information is associated with your account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your account, contact us
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Neriven and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.
When you contact Neriven, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this is ElasticSearch. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.
We may combine personal information from one service with information, including personal information, from other services – for example to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve NerivenÕs services and the ads delivered.
Neriven processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. NerivenÕs colect general informations in the sole intention to upgrade present or future services.
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of Neriven unless one of the following circumstances applies:
á With your consent
We will share personal information with companies, organizations or individuals outside of Neriven when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
á For external processing
á For legal reasons
We will share personal information with companies, organizations or individuals outside of Neriven if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
o meet any applicable law, regulation, legal process or enforceable governmental request.
o enforce applicable Terms of Service, including investigation of potential violations.
o detect, prevent, or otherwise address fraud, security or technical issues.
o protect against harm to the rights, property or safety of Neriven, our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect Neriven and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
á We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
á We restrict access to personal information to Neriven employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Compliance and cooperation with regulatory authorities